Engage AI Complete integrates generative AI and speech-to-text capabilities to deliver real-time assistance, personalized coaching, actionable insights and automated quality assurance (QA) to help drive more satisfied customers, more motivated agents, more efficient calls – and genuine human connections.LOWELL, Mass., May 22, 2025 (GLOBE NEWSWIRE) -- Jabra, the world’s leading professional audio brand, today announced Jabra Engage AI Complete – a new premium tier of its call center software, Engage AI.
With Engage AI Complete, call center agents receive live coaching and automated call summaries, while supervisors gain real-time insights, sentiment analysis and powerful analytics tools – all designed to drive better conversations and stronger customer outcomes.
Jabra will be showcasing its Engage AI Complete solution at Customer Contact Week 2025 in Las Vegas, June 9-12 (Booth 838), where Jabra has been recognized as an Up & Coming solution provider’ by CMP in the Auto QA/QM category. Learn more at: PR Contact Hayley Minardihminardi@jabra.com About Jabra Jabra is a world leading brand in audio, video, and collaboration solutions – engineered to empower businesses.
The story "Jabra launches Engage AI Complete, the human-focused AI software for call centers" has 700 words across 32 sentences, which will take approximately 3 - 6 minutes for the average person to read.
Which news outlet covered this story?
The story "Jabra launches Engage AI Complete, the human-focused AI software for call centers" was covered 2 days ago by GlobeNewswire, a news publisher based in China.
How trustworthy is 'GlobeNewswire' news outlet?
GlobeNewswire is a fully independent (privately-owned) news outlet established in 1998 that covers mostly technology news.
The outlet is headquartered in China and publishes an average of 30 news stories per day.
It's most recent story was published 13 hours ago.
What do people currently think of this news story?
The sentiment for this story is currently Negative, indicating that people regard this as "bad news".
How do I report this news for inaccuracy?
You can report an inaccurate news publication to us via our contact page. Please also include the news #ID number and the URL to this story.